Tag Archives: Chrysler

Bayside Chrysler Jeep Dodge – Parking/Road Access Changes

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Last Friday, Bayside Chrysler Jeep Dodge was featured in a Times Ledger news piece regarding parking issues with dealerships in the Bayside area. While Bayside’s parking set-up does not violate any zoning laws and was in fact cleared by a review by the Department of Buildings last month, we want to make certain that the sidewalks and streets are accessible for all Bayside residents.

Currently, we are reviewing our dealership’s layout and the surrounding streets, and we will be making adjustments so that we can continue providing quality service to our customers while showing consideration to our friends and neighbors who share these streets.

Want to contact Bayside Chrysler Jeep Dodge? You can connect with us on Facebook and Twitter or stop by our convenient location at 212-19 Northern Blvd in Bayside, New York.

Chrysler’s New Incentives Program Concentrates on Customer Satisfaction

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With coming back from bankruptcy, Chrysler has been re-evaluating their business structure. It’s time to really see what does work and what doesn’t work. To that end, Chrysler has put it’s dealer incentives on the chopping block and are looking to replace it with something that will work better in the future.

Auto News is reporting that the reasoning behind this is because the new CEO Sergio Marchionne had seen the Dealer Standards Program that was in place had done plenty to improve the stores it was placed at, but the customer satisfaction wasn’t improving along with it. The program came to being in 2009 and rewarded dealerships as much as $200,000 per quarter if the dealership met factory standards for customer service, facilities, and management.

The new program is the Customer Experience Initiative. It’s in the baby phase right now, only being tested in a few dealerships. The new program is centered around how the customer feels when interacting with the dealership. “If you perform at a higher level based on customer experience, your percentage of loyalty will grow, your percentage of service retention will grow,” says Mark Engelsdorger, Chrysler’s director of market representation.

The new program is asking dealerships to be able to take care of themselves, away from a guiding hand of Chrysler. They succeed or fail on their own and according to the satisfaction present from their shoppers. It is a way of making sure that the customer experience matters the most whenever someone sets foot into a dealership.

This story doesn’t come as a shock to Bayside Chrysler Jeep Dodge, a dealership with a history of respecting their customers and making sure they leave feeling satisfied. Be sure to go online and see how the dealership can help get you into a car that you want and not leave you feel mistreated. You may also follow us on Facebook with your like or on Twitter for more information on the dealership and the deals being offered.

Image: FreeDigitalPhotos.net

Improve Your Auto Loan Terms in 4 Easy Steps

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Shopping around for an auto loan can be a trying experience, especially with a low credit score. It can seem impossible to find the car you want at rates and terms you can afford. Most people don’t know that they can improve their chances of getting a better rate, though, by following these 4 simple steps.

  1. Be Honest with Yourself: Take a look over your personal finances and ask yourself how much you can really afford to spend. Do you really need a new car, or are you better able to afford a good used car? If your finances are tight already, then a reliable vehicle that generally doesn’t need a lot of repairs is a smarter choice than something flashier (and pricier).
  2. Research Before Going Into a Dealership: When you go into a dealership, that dealership assumes that you are ready to test drive and buy. If you want to research model reviews, it is better to do so before going in. Otherwise, you could end up buying a car you didn’t really want or hem and haw over the pros and cons of a model and waste the salesperson’s time. It is always good to go into a sale certain that this is the car you want, but keep in mind that the dealership’s sales staff make money on commissions. Be considerate of that, and if you aren’t ready to buy, walk away and let that salesperson help another customer.
  3. Bring a Down Payment: Fox Business recommends having a 20 percent down payment for a new car and 10 percent for a used car. By having that down payment, it increases the chances of getting a better interest rate and lower monthly payments.
  4. Shoot For a Shorter Loan Length: The value of a car, especially a new car, depreciates fairly quickly, so it is better to go with a shorter loan length. Even if it means higher monthly payments, you will probably end up with a higher interest rate if you get a longer loan.

Are you shopping for an auto loan but running into problems because of your credit? Give Bayside Chrysler Jeep Dodge a chance to help you. You can see our online new and pre-owned inventory here, and be sure to like Bayside on Facebook and follow Bayside on Twitter to get the latest news from the auto industry.

Image: FreeDigitalPhotos.net