Bayside Chrysler Jeep Dodge – Parking/Road Access Changes

Last Friday, Bayside Chrysler Jeep Dodge was featured in a Times Ledger news piece regarding parking issues with dealerships in the Bayside area. While Bayside’s parking set-up does not violate any zoning laws and was in fact cleared by a review by the Department of Buildings last month, we want to make certain that the sidewalks and streets are accessible for all Bayside residents.

Currently, we are reviewing our dealership’s layout and the surrounding streets, and we will be making adjustments so that we can continue providing quality service to our customers while showing consideration to our friends and neighbors who share these streets.

Want to contact Bayside Chrysler Jeep Dodge? You can connect with us on Facebook and Twitter or stop by our convenient location at 212-19 Northern Blvd in Bayside, New York.

August Looks Promising for Auto Sales

The final numbers haven’t been posted yet, but it’s being estimated that August was a busy month for the auto industry.

Autonetfinancial.net has an article pointing out that a report that JD Power and Associates put out has some great news. This month had the highest rate of new vehicle sales in more than four and a half years. That means in the whole month of August, dealers sold around 1,066,200 vehicles to consumers. JD Power are not the only ones who are seeing August as such a promising month either. Kelly Blue Books also put out a report that the month had record sales, but they went even higher with their prediction. Their analysts shows that 1,273,000 units went out the door.

John Humphrey, senior VP of global automotive operations at JD Power said of the sales, “August continues this summer’s trend of healthy growth in retails sales as dealers work to sell down inventory in time to make room for 2013 models. To date, automakers have been diligent in better balancing production with demand, which has been critical to the improved financial performance for many brands.”

It seems that August was quite the month for people purchasing vehicles. Car loans have been much easier to obtain as the industry bounces back. That’s even more apparent if you go shopping at Bayside Chrysler Jeep Dodge where we work hard with the customer to make sure they get the loan that suits them best. If you give us a try and see just what we can do for you, you won’t be disappointed. Go online and see for yourself how to get the car you’ve been wanting. You can also like us on Facebook and follow us on Twitter for more news stories and information on the dealership.

Image: FreeDigitalPhotos.net

Chrysler’s New Incentives Program Concentrates on Customer Satisfaction

With coming back from bankruptcy, Chrysler has been re-evaluating their business structure. It’s time to really see what does work and what doesn’t work. To that end, Chrysler has put it’s dealer incentives on the chopping block and are looking to replace it with something that will work better in the future.

Auto News is reporting that the reasoning behind this is because the new CEO Sergio Marchionne had seen the Dealer Standards Program that was in place had done plenty to improve the stores it was placed at, but the customer satisfaction wasn’t improving along with it. The program came to being in 2009 and rewarded dealerships as much as $200,000 per quarter if the dealership met factory standards for customer service, facilities, and management.

The new program is the Customer Experience Initiative. It’s in the baby phase right now, only being tested in a few dealerships. The new program is centered around how the customer feels when interacting with the dealership. “If you perform at a higher level based on customer experience, your percentage of loyalty will grow, your percentage of service retention will grow,” says Mark Engelsdorger, Chrysler’s director of market representation.

The new program is asking dealerships to be able to take care of themselves, away from a guiding hand of Chrysler. They succeed or fail on their own and according to the satisfaction present from their shoppers. It is a way of making sure that the customer experience matters the most whenever someone sets foot into a dealership.

This story doesn’t come as a shock to Bayside Chrysler Jeep Dodge, a dealership with a history of respecting their customers and making sure they leave feeling satisfied. Be sure to go online and see how the dealership can help get you into a car that you want and not leave you feel mistreated. You may also follow us on Facebook with your like or on Twitter for more information on the dealership and the deals being offered.

Image: FreeDigitalPhotos.net